1. Introduction

Welcome to Aastha Spices (referred to as "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aasthaspices.com, place an order, or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, payment details when you create account, place order
  • Order Information: Products purchased, order history, delivery address.
  • Device & Usage Data: IP address, browser type, pages visited, time spent on pages (via cookies & analytics).
  • Communication Data: Emails, chat messages, feedback, or reviews you send us.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations, shipping updates & promotional offers (only if you opt-in)
  • Improve website experience and customer service
  • Prevent fraud and secure transactions
  • Comply with legal obligations

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, but some features may not work properly.

5. Sharing Your Information

We do not sell your personal data. We only share information with trusted third parties such as:

  • Delivery partners (name, address, phone)
  • Payment gateways (Razorpay, PayU, etc.)
  • Analytics providers (Google Analytics)
  • Government authorities when legally required

6. Data Security

We use industry-standard SSL encryption and secure servers to protect your data. However, no method of transmission over the internet is 100% secure, but we take all reasonable measures to keep your information safe.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing emails (via unsubscribe link)
  • Request data deletion (subject to legal requirements)

To exercise these rights, contact us at: info@aasthaspices.com

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.